Straight answers, in one place

DeSoto County, Mississippi (Southaven, Olive Branch, Horn Lake, Hernando, Nesbit, Lewisburg) and the Memphis, Tennessee metro (Memphis, Germantown, Collierville, Bartlett, Cordova, Arlington, Lakeland), plus West Memphis, Arkansas on limited days. Check your ZIP on the service-areas page.

Yes. MS Mechanical/Refrigeration #24339-SC, MS Electrical #26772-MC, EPA Section 608 Universal, and licensed in Tennessee. $2M liability · $1M auto. BBB A+ Accredited since 2015.

We don't claim 24/7. Our office is open Monday – Friday 8:00 AM – 5:00 PM Central, Saturdays by appointment, and emergency & after-hours service available — call 901-365-2848 and we'll tell you honestly when we can be there.

Flat-rate, in writing, before any work starts. After the diagnostic you approve a written price; there's no hourly meter. Typical ranges are published on every service page and on our pricing guide.

A free two-way video call from your phone with a comfort advisor. You point your camera at the thermostat, indoor unit, outdoor unit and data plates; we record and transcribe both sides and write an AI summary into your private portal so the technician arrives prepared.

Yes. From your portal you can photograph the outdoor unit, furnace, thermostat and data plate; our system reads brand, model, serial and approximate age so the office can prepare parts and options.

Yes — Trane, Carrier, Lennox, Goodman, Rheem, York, Daikin, Bryant, Amana, Mitsubishi and more.

Schedule online in under a minute (pick a service and an arrival window; a real person confirms), or call the office.

Most Mid-South homes benefit every 3–5 years, sooner after a renovation, a pest issue, or if you've moved into a home with unknown history. If you see dust blowing from registers, or allergies flare when the system runs, it's time.

A typical single-system home takes 2–4 hours. Larger homes or two-system houses take longer; we'll give you a window when you book.

Yes — dryer-vent cleaning is a common add-on and a real fire-safety item. We can do it on the same visit.

Usually yes. We dispatch same-day across Southaven, Memphis and the metro. Book the first available window online or call and we'll get you on the board.

Always. After the diagnostic you get a flat-rate price in writing and approve it before any repair begins.

Rule of thumb: if the repair is more than about half the cost of a new system and the unit is 12+ years old, replacement usually pays back within a few summers. We'll run the real numbers — no pressure.

Most changeouts are one day. Duct modifications or multi-zone mini-splits may run two.

Financing options are available on qualifying installs — ask during your estimate and we'll walk you through what applies.

Yes. A 10-minute live video walkthrough of your equipment, attic and registers lets us arrive with the right options already prepared.

Every heating visit — heat exchanger, combustion, gas pressure and venting.

Residential plans start around $189 per year for a single system. Your exact price is confirmed after we review your equipment — no surprise charges.

Most members think so: two tune-ups a year keep systems efficient and catch small problems early, and the 10% repair discount plus no-overtime billing usually pays for the plan the first time something needs attention.

Plans renew annually and you can cancel before renewal. We'd rather keep you because the service is worth it than lock you in.

They solve different problems. Cleaning removes what's already in the ducts; filtration and purification keep new particles from recirculating. Often the honest answer is: clean first, then upgrade the filter.

Yes. 38671 and 38672 are both home ZIPs for us. Greenbrook, Central Park, Cherry Tree Park, Snowden Grove and the newer subdivisions off Getwell Rd are on our daily routes.

Same-day on most weekdays. The shop is on Town and Country Dr near Stateline Rd, so a Southaven call is usually slotted between nearby jobs. Emergency and after-hours service is available; we do not claim 24/7 coverage because we would rather be honest about the schedule.

The diagnostic is $89 to $129 and is applied to the repair if you go ahead. Common repairs such as a capacitor, contactor, motor or thermostat run $150 to $650; refrigerant leak repair, recharge or compressor work runs $350 to $2,400. You get the flat-rate number in writing before we start.

A single-system home with up to about 12 registers runs $399 to $699. Dryer-vent cleaning on the same visit is $129 to $199. Two-system homes are quoted up front.

Yes. We hold Mississippi Mechanical/Refrigeration license #24339-SC and Mississippi Electrical license #26772-MC, plus EPA Section 608, and we have been in business since 2011 with a BBB A+ rating since 2015.

For a full system change-out or a gas furnace replacement, typically yes. The City of Southaven Building Department issues it and we pull it as the licensed contractor. A like-for-like part repair does not need one.

Most weekdays, yes. We run Goodman Rd east every working day and Olive Branch is about 20 to 25 minutes from the shop. Book the first open window online or call 901-365-2848 and we will put you on the board.

Yes. All of 38654 is in our footprint, including the Center Hill side and the newer subdivisions toward the county line. Drive time is a few minutes longer, which is the only difference.

Not automatically. If a repair is less than about half the cost of a new system and the unit is under 12 years old, repair usually wins. If it is 12-plus years old and the repair is a compressor or coil, replacement often pays back within a few summers. Installed systems run $6,500 to $18,000 depending on size and efficiency; the in-home estimate is free.

Northcentral is a TVA local power company, so TVA EnergyRight rebates on qualifying heat pumps, duct sealing and tune-ups can apply when the work is done by a Quality Contractor Network member. Terms depend on the co-op's participation, so confirm with Northcentral before you commit to equipment.

Whole-home source removal on a single-system house with up to about 12 registers is $399 to $699; two-system homes are quoted before we start. Dryer-vent cleaning on the same visit is $129 to $199.

We do. The City of Olive Branch Building Department issues mechanical permits inside the city and the work is inspected; we are the licensed contractor of record and handle the application.

Yes. 38637 is covered end to end, from DeSoto Village and the Hwy 51 corridor to Willow Point and Nicole Place on the south and west sides.

Same-day on most weekdays. Horn Lake is about 10 to 15 minutes from the shop, so it is usually the next stop after a Southaven call. Emergency and after-hours service is available.

Often, yes, and sometimes more than on a newer house. Decades of owners, pets and renovations leave a lot in the runs. We put a camera in first and show you; if the ducts are clean we say so. A single-system home runs $399 to $699.

Diagnostic is $89 to $129, applied to the repair. Common parts like a capacitor, contactor, motor or thermostat run $150 to $650; refrigerant or compressor work runs $350 to $2,400. Flat-rate, in writing, before we start.

Yes: Mississippi Mechanical/Refrigeration #24339-SC and Electrical #26772-MC, EPA Section 608 certified, in business since 2011, BBB A+ since 2015.

38632, which covers the city and most of the surrounding area. Nesbit (38651) and Lewisburg (38680) ride on the same DeSoto routes.

Yes. Crawlspace runs are accessed from the registers and the air handler the same way, and we put the system under negative pressure so debris leaves the house. We also report anything we find that needs sealing. Single-system homes run $399 to $699.

A new system is the cheapest time to start. Comfort Club plans start around $189 per year per system and include a spring cooling and fall heating tune-up, priority scheduling, 10 percent off repairs and no overtime charges.

Same-day on most weekdays; the run down I-55 is about 15 to 20 minutes. Emergency and after-hours service is available.

Diagnostic $89 to $129 (applied to the repair), common repairs $150 to $650, refrigerant or compressor work $350 to $2,400. You approve a flat-rate price in writing first.

Yes. Mississippi Mechanical/Refrigeration license #24339-SC and Electrical license #26772-MC, plus EPA Section 608. In business since 2011, BBB A+ since 2015.

38651 (Nesbit) and 38680 (Lewisburg). Addresses that fall inside the Hernando or Southaven city limits are covered too; we do not split hairs on the boundary.

Both. Lewisburg is on the same loop as Olive Branch and Hernando, so we are in the area most weekdays. Drive time from the shop is roughly 20 to 25 minutes.

Installed single-zone to multi-zone mini-splits run $3,800 to $12,000 depending on the number of heads and the run lengths. The in-home estimate is free and we will tell you if a duct extension is the better buy.

Not necessarily. Heat pumps deliver air that feels cooler than a gas furnace, and a defrost cycle briefly blows cool air on purpose. If the house is not holding temperature or the bill jumps, the auxiliary heat may be doing all the work and the diagnostic ($89 to $129, applied to the repair) will tell us why.

Yes, Mississippi Mechanical/Refrigeration #24339-SC and Electrical #26772-MC, EPA Section 608, BBB A+ since 2015.

38103 through 38128, 38133 to 38135, 38141 and 38152, which takes in Downtown, Midtown, East Memphis, Whitehaven, Hickory Hill, Raleigh, Frayser, Berclair, Parkway Village and the Cordova side of Memphis. If your ZIP is not listed, call; the answer is usually yes.

Yes. We are licensed in Tennessee as well as Mississippi, and Memphis has been part of our daily route since 2011. Permits for change-outs are pulled with Memphis and Shelby County Code Enforcement like any local contractor.

A single-system home with up to about 12 registers runs $399 to $699, and a pre-war house with retrofit ducts usually falls inside that. Two-system homes are quoted up front. Plan on two to four hours.

Same-day windows on most weekdays. We are in Shelby County every working day, so a Memphis call is added to that day's route rather than scheduled as a separate trip. Emergency and after-hours service is available.

Diagnostic is $89 to $129 and is applied to the repair. Common repairs (capacitor, contactor, motor, thermostat) run $150 to $650; refrigerant leak repair, recharge or a compressor runs $350 to $2,400. Flat-rate and in writing before we start.

Yes. 38109 and 38116 (Whitehaven), 38127 (Frayser) and 38128 (Raleigh) are all on the list, and the 1950s and 60s ranches there are some of the most common houses we work on.

Yes, 38138 and 38139, from Old Germantown and the Poplar corridor out to Forest Hill-Irene Rd and the Collierville line.

Usually not at the same time unless both are past 15 years and you want matching warranties. We price the failed side as a repair and as a replacement, note the age and condition of the other, and let you choose. New systems run $6,500 to $18,000 each depending on size and efficiency.

A single-system home up to about 12 registers is $399 to $699. Two-system Germantown homes are quoted in writing before we start, since register count and run length vary a lot. Dryer-vent cleaning is $129 to $199 on the same visit.

Yes. We are licensed in Tennessee as well as Mississippi, and Germantown has been on our routes for years.

Same-day or next-day windows on most weekdays, about 30 to 40 minutes from the shop. Emergency and after-hours service is available.

We do. Germantown permits and inspections go through the Memphis and Shelby County Office of Construction Code Enforcement, and we pull the mechanical permit as the licensed contractor.

38017 and 38027, which covers the Town Square, Schilling Farms, Halle Plantation, Estanaula Trails, the Poplar and Byhalia Rd corridors and the newer subdivisions toward Houston Levee Rd.

Yes, both are regular stops on our Germantown and Collierville route, along with Lakes of Forest Hill, Magnolia Preserve, Polo Run and Porter Farms.

Single-system homes up to about 12 registers are $399 to $699. Larger Collierville homes with two systems and 16 to 24 registers are quoted in writing before we start, and dryer-vent cleaning can be added for $129 to $199.

Yes. We hold Tennessee licensing in addition to our Mississippi mechanical and electrical licenses, and Collierville requires a state-licensed contractor for mechanical work, which we are.

Same-day or next-day windows on most weekdays. The drive is about 35 to 45 minutes, and we batch Collierville with Germantown so trucks are out this way most days. Emergency and after-hours service is available.

Yes. The Town of Collierville Building and Codes Division issues it and we apply as the licensed contractor; the work is inspected before the job is closed out.

38133, 38134 and 38135, which takes in Elmore Park, Ellendale, Oak Forest, Bartlett Station, Davies Plantation, Daybreak, East Hampton, Stonetrace and the Brunswick side.

It depends on the repair and the ductwork. If the unit is past 12 years and the fix is a compressor or coil, replacement usually wins, and a new system installed runs $6,500 to $18,000. If the ductwork is leaking, that gets addressed first or the new unit underperforms too. The in-home estimate is free.

Yes. We put the system under negative pressure and agitate every run from the registers and the air handler, so it does not matter whether the ducts are in the attic or the crawl. Single-system homes run $399 to $699.

Yes. We are licensed in Tennessee as well as Mississippi, and Bartlett's Code Construction office requires a licensed contractor of the trade to pull mechanical and gas permits, which we do.

Next-available or next-day windows on most weekdays; Bartlett is about 35 to 45 minutes from the shop and rides with Cordova and Lakeland on the same route. Emergency and after-hours service is available.

38016 and 38018, covering Countrywood, Berryhill, Riverwood Farms, Walnut Grove Farms, Fletcher Creek, the Germantown Pkwy and Dexter Rd corridors and out to Houston Levee Rd.

Yes. Small split systems and package units in townhomes and condos along Germantown Pkwy and Dexter Rd are a regular part of our Cordova work. If your HOA requires a certificate of insurance, we carry $2M liability and can provide it.

Same-day or next-day windows on most weekdays. Cordova is about 30 to 40 minutes from the shop and sits on the same loop as Germantown and Bartlett. Emergency and after-hours service is available.

Diagnostic $89 to $129, applied to the repair; common repairs $150 to $650; refrigerant or compressor work $350 to $2,400. Flat-rate, in writing, approved by you before we start.

Yes. We are licensed in Tennessee as well as Mississippi and pull Memphis and Shelby County permits on change-outs like any local contractor.

If it has never been done, usually yes; 30 years of pets, renovations and pollen collect in the runs. We show you the inside of the ducts before and after. Single-system homes run $399 to $699.

38002 (Arlington) and 38028 (Lakeland), from Depot Square and Belmont to Lakeland Estates, Windward Slopes, Oakwood Grove and the new phases along Airline Rd and Canada Rd.

Honestly, this is our longest Tennessee drive at 40 to 50 minutes, so we run it on scheduled route days and usually have you on the board within one to two business days. If it is an emergency, call 901-365-2848 and we will tell you the real earliest time.

Yes. We work on every major brand, and a tune-up in the first couple of years catches installation issues while the manufacturer warranty still covers parts. Comfort Club plans start around $189 per year per system.

Installed single-zone to multi-zone mini-splits run $3,800 to $12,000 depending on the number of heads and run lengths. The in-home estimate is free.

New systems installed run $6,500 to $18,000 depending on size and efficiency tier. You get good, better and best options in writing with the operating-cost difference spelled out, and financing is noted where available.

Yes. We are licensed in Tennessee as well as Mississippi, and permits for change-outs here go through Memphis and Shelby County Code Enforcement, which we pull as the licensed contractor.

72301 and 72303, including Avalon Heights, Lehr Heights, Hulbert Heights, the Broadway corridor, Richland, Meadowbrook and the newer subdivisions on the north and west sides.

On limited days each week. Crossing the bridge is a committed trip, so we batch West Memphis calls onto route days and confirm the next one when you book. If your situation cannot wait, call 901-365-2848 and we will tell you the real earliest time.

We hold Mississippi Mechanical/Refrigeration #24339-SC and Electrical #26772-MC and are licensed in Tennessee. Arkansas has its own HVACR licensing, so call the office with your address and the job, and we will confirm what our crew can do on that side of the river before you book.

Diagnostic is $89 to $129 and is applied to the repair. Common repairs run $150 to $650; refrigerant or compressor work runs $350 to $2,400. You get a flat-rate price in writing before we start.

Usually, if it has not been done in years; those ducts have seen a lot of owners. We put a camera in first, and if the runs are clean we tell you. Single-system homes run $399 to $699, dryer-vent cleaning $129 to $199.