Memphis Air CareHome Services

HVAC Repair · Germantown, TN

AC & heating repair in Germantown, TN

Two systems per house is the norm between Poplar and Winchester Rd, and it shapes the repair calls. In Farmington, Nottoway, Kimbrough Woods and the subdivisions along Wolf River Blvd, the upstairs unit lives in the attic and takes the worst of the summer, so it is the one that freezes, trips its float switch or drops a capacitor first, usually on a July afternoon when the attic is well over 120 degrees. The downstairs unit, in a closet or the garage, tends to go later and quieter.

Same-day or next-day windows most weekdays — about 30 to 40 minutes via I-240 and Poplar Ave or Bill Morris Pkwy. · Last reviewed August 23, 2026
901-365-2848

Vintage matters too. A lot of the equipment here dates from the 2000s replacement wave on 1980s–90s houses, which means it is now 15 to 25 years old and on R-22 or early R-410A. Some of it is dual-fuel, a heat pump with a gas furnace behind it, which adds a changeover control to the list of things that can fail in a cold snap. MLGW serves this area for gas and power, and a storm outage often leaves a control board or transformer behind that needs replacing once the lights come back.

We reach the area from the Southaven shop in roughly 30 to 40 minutes by I-55 and I-240 to Poplar, or Goodman Rd east and Riverdale Rd north, traffic permitting. The tech diagnoses, explains the fault, and gives you a flat-rate price in writing before work starts; the common parts for both systems ride on the truck, so most calls close the first visit. Emergency and after-hours service is available when a whole house is down.

Germantown

AC & Heat Repair specifics for Germantown homes

Dual-system, two-storey homes

We check both systems on every visit because a failing upstairs unit often overloads the downstairs one. You get one written quote, itemized by system.

2000s equipment on 1980s houses

Replacement systems installed 15 to 25 years ago are now in compressor and coil territory. We lay out the repair price and the replacement math side by side so the decision is yours.

Dual-fuel and heat-pump cold-snap calls

Changeover controls, defrost boards and reversing valves are the January calls off Wolf River Blvd. We stock the common parts and verify the gas furnace fires correctly before we leave.

Permits via the City

Repairs normally do not need a permit. A full change-out does, and we pull it through the City's building department as part of the job.

What's included

What a ac & heat repair visit covers

  • Same-day AC & heating diagnostics (all brands)
  • Capacitor, contactor, motor & board replacement
  • Refrigerant leak detection & recharge (R-410A / R-454B)
  • Frozen-coil & drainage troubleshooting
  • Furnace ignitor, flame-sensor & gas-valve service
  • Heat-pump & dual-fuel diagnostics
  • Thermostat repair & smart-thermostat installs

Pricing

What ac & heat repair costs in Germantown

Diagnostics run $89–$129 and are credited to the repair if you proceed; common repairs such as capacitors, motors and thermostats run $150–$650, and refrigerant or compressor work runs $350–$2,400, all confirmed in writing before work starts.

Questions

Germantown homeowners ask

Do you pull permits in Germantown?+

For repairs, usually not required. For equipment change-outs, yes, we pull the mechanical permit through the City and handle the inspection.

How soon can a tech get here?+

Weekdays, often the same day; the drive from our shop is 30 to 40 minutes. We book this side of the county in blocks so a truck is already nearby when your window opens.

Can a Mississippi company work on my system in Tennessee?+

Yes. We are licensed in both states, EPA 608 certified, and Shelby County is a regular part of our schedule.

Only my upstairs is hot. What is likely wrong?+

On a two-system house it is usually the attic unit: a tripped float switch from a clogged drain, a frozen coil, or a failed capacitor. All three are first-visit fixes if the equipment is otherwise sound.

Book ac & heat repair in Germantown

Book an arrival window in under a minute, or call and a real person picks up.

901-365-2848